Services for Insurance MGAs

You spend your day worrying about your clients and your carriers. Wouldn’t it be nice if someone helped you out for a change?

BOLT X offers strategic back-office support. By letting our talented team of MGAs work with your underwriters, we streamline your quote-to-issue lifecycle and even take on policy servicing. You’ll realize faster turnaround times for stronger customer satisfaction and engagement.

If you’re ready to streamline your workflows with a 98.5 percent accuracy rate, let us help you with issuing and servicing your policies.

Data Entry Services

Our qualified data entry specialists are trained in a variety of insurance document needs. We can even help you set up your new business. The broad experience and expertise of our team ensure accuracy and fast, efficient service at an affordable cost.

  • Quotes
  • Proposals
  • Prospect/market research
  • New producer books
  • Data mining

Back-Office Management Services

We help insurance MGAs reduce time-to-market and provide top-level customer experience through our back-office management services. You’ll receive a dedicated support team to help you manage a variety of functions.

  • New business quotes
  • Certificates of Insurance (COI)
  • Document indexing and filing
  • Loss run processing
  • Policy checking
  • Endorsements
  • Renewal exposure summaries
  • Billing and accounting

Insurance Endorsements Processing

BOLT has access to the latest technology and state-of-the-art infrastructure to return standard and non-standard endorsements in a fraction of the time it might take you to write them yourself. Save time and money by letting BOLT X handle your endorsement processing.

  • Additions, limits or deletions to existing insurance policies
  • Mid-term coverage amendments
  • Premium adjustments as a result of policy changes
  • Carrier follow up

Customer Analytics

Turning customer insights into actionable data that can be used to improve your internal operation is no easy task, but BOLT X has been engineered to help MGAs make sense of data and take action specifically. We’ll pinpoint where customers expend the most effort and offer you an improvement plan.

Our services have resulted in a 20% increase across key loyalty indicators for many insurers.

  • Analyze data and draw insights
  • Plan for operational improvements including digital integrations
  • End-to-end management of the customer journey
  • New producer books
  • Data mining

Our flexible services include around-the-clock support and operational transformations that improve your scalability and efficiency. With BOLT X, MGAs have realized 30% annual savings in the first year alone.